Claims Process

At Sound Insurance Services, we believe the true test of the relationship with your Insurance Adviser is when you need to make claim. Making a claim can be a daunting task, especially as it typically occurs at an already difficult time. With this in mind we see it as one of the most important times in our relationship with you. We’ll do everything we can to make the process and smooth and easy as possible. This includes:

Providing you with the Insurers Claim Form

Arranging for the Loss Assessor to be appointed if applicable

Advising on the completion of the Claim Form

Submitting the Claim Form to the Insurer

Providing advice to ensure you have received your full entitlements

Lodging a Claim

Step 1.

Contact us so we can discuss what has happened and carefully review the event/s against your insurance over

Step 3.

Fill out your claim form in as much detail as you can. (Remember, if you have any questions, we’re always here to help!)

Step 2.

We’ll send you the relevant claim form/s and outline any other documentation your Insurer is likely to require

Step 4.

Post or email your completed claim back to us so we can check everything and then forward it to the Insurer on your behalf.
Sound Insurance Claims - Fire

Step 1.

Contact us so we can discuss what has happened and carefully review the event/s against your insurance over

Step 2.

We’ll send you the relevant claim form/s and outline any other documentation your Insurer is likely to require

Step 3.

Fill out your claim form in as much detail as you can. (Remember, if you have any questions, we’re always here to help!)

Step 4.

Post or email your completed claim back to us so we can check everything and then forward it to the Insurer on your behalf.

Should you need to lodge a claim, please contact us as soon as possible by calling 1300 365 902 or emailing us at info@soundinsurance.com.au

Claims Stories

Testimonials

We would like to take this opportunity to recognise and appreciate the service that Sound Insurance has given to The Cache Group of Companies and The Mircorp Property Group over the past 3 years.

It is without a doubt that their expertise has helped to give us peace of mind over the years in the ever pressured insurance race. We have depended on their skill and knowledge to advise us on what the best and most cost effective policies are available.

Sound Insurance Services are the best in the business, supplying a quality product delivered with efficient and seamless service.

Sonney RothCache Group of companies/Antler Luggage

Sound Insurance is very easy to work with and has taken the time to intimately understand our business. As a result, we get timely advice when we need it. I cannot recommend Sound Insurance highly enough.

Kane BowdenLighthouse Foundation

Simon always works extra hard during our annual insurance renewal, and he always delivers us with competitive pricing, making them our choice as insurance broker. We are so thankful to have Simon and would not hesitate to recommend anyone for his utmost top-notch professional service.

Peter BerkowitzBerkowitz Furniture

Simon has always met our insurance requirements at a very fast and accurate pace, and with a terrific understanding of our business and what it needs. This comes from his very collegiate approach to business where he has taken the time to learn what we do and how we do it. This has been one of the keys to our successful relationship.

Adam SofferLux Group Limited